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Dear Mr. and Mrs. Seller and your agent, can you please leave, so I can sell your home?

By Todd Clark (Broker/Sales Coach) 503-524-9494

annoyingTwo days ago I thought I found the home for my clients, it was in their price range, it was the layout they were looking for, but they didn't get to see the home! I set up an appointment to see a listing that was new on the market, the listing said contact the agent. I told them what time we wanted to see the home and she said, "Great and good luck!"

Now, when I arrived, I certainly didn't expect to see the agent and the sellers all there waiting for us. They wanted to give us a tour of the home. OK, this wasn't the largest of homes. In fact was it was a 3 bedroom 1300 sqft home, how much tour could we really get from the sellers?

My buyers felt they weren't allowed to see the home, they kept getting asked questions by the sellers and their agent. At one point, I even pulled the listing agent aside and said, "You and your sellers are blowing this and we are about to walk out." She gave me this puzzled look and continued to talk and talk and talk.

Five minutes later, you know what happened. My buyers said they had seen enough and were ready to go. When we got back to the car they said, "That was the most annoying showing I've ever been to! They wouldn't shut up and I felt like they were trying to hide something by leading us around to what they thought we wanted to see."

Not, five minutes after we were gone, the listing agent was calling asking if were going to put in an offer and I told her I would call her back later that afternoon. After I dropped my clients off, I went back to my home office and I called that agent! She said "What did they think?" I told her "Of what? You, your sellers, or the house?" She said, "What?" I said, "I told you when we were there to stop talking and you and your sellers just continued to talk and lead my clients around to the point that they decided you were hiding something and decided the home wasn't for them. They knew what they were looking for and you and your clients wouldn't leave them alone!"

She then asked, "If I can arrange another showing where no one is there, would that help?" I said, "Maybe, but at this point I can tell you first impressions are lasting and you didn't have a good one!"

So, if you are selling your home and you have buyers coming over to look at the house, don't be a pushy car salesman. Let the buyers get a feel for the house, leave, let them look at the house for them, not the way you see it. The buyers will buy if the home is right for them, no need to push them in to buying your home, you may actually be pushing them away.

Todd Clark's Signature


Todd Clark - Broker / Sales Coach
Palazzo Realty Group
Phone: (503)524-9494
Fax: (503)622-8739

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©2009 Todd Clark - http://livingtigard.com/post/1345857/dear-mr-and-mrs-seller-and-your-agent-can-you-please-leave-so-i-can-sell-your-home-


Todd Clark and the Friendly Home Team
Knipe Realty
Todd@IFoundYourNewHome.com
Phone: (503)524-9494
Fax: (503)746-9573

 

 

 

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 I am a licensed Realtor who specializes in Washington County, Oregon and also work in both Clackamas and Multnomah Counties including the cities of Aloha, Beaverton, Canby, Clackamas, Gladstone, Gresham, Happy Valley, Hillsboro, Milwaukie, Oregon City, Sherwood and Tigard. All information contained in these posts are copyrighted and cannot be used without prior written approval authorization from the author me Todd Clark. If you are looking for an outstanding agent please give me a call I would love to help you with all your real estate needs.

 

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Comments

How frustrating to have that happen!  I applaud you for being professional.  Some people just don't get it and kill it for the rest of us.  Good luck on your continued house hunting.

Posted by Barb Van Stensel over 2 years ago

Todd,

I have been to similar showings, but worse, where the agent insisted that we not touch anything, which included opening closet doors.  If the Buyer can not see it, then the Buyer will not buy it.

Posted by Ron Trzcinski (ExecuHome Realty) over 2 years ago

This is really frustrating.  Professionalism needs to rule.  I'd want to take my frustrations out, but wouldn't.  Kudos for patience my friend.

Posted by Larry Bettag - Cherry Creek Mortgage over 2 years ago

Todd, this scenario has happened to me and it is frustrating.  I think the most frustrating part for me though is not the sellers as they do not understand.  But the agent who represents the seller ought to know better.  No one wants to be lead around when looking for a home.  People need space to look at things, discuss feelings and thoughts outloud and not feel pressured.  Sadly it happens all to often.

Posted by Intero Real Estate Services over 2 years ago

Todd - At a minimum, agents should be advising their clients to leave whenever there is a showing. I bet this property will not sell anytime soon.

Posted by Judy Jennings - The Green Company at The Pinehills, Plymouth MA (508-209-5000) over 2 years ago

Todd,

I've had this happen, and it's just creepy.  I tell my sellers to make sure the house is clean, the lights are on, and you are out of there!

Posted by Marcy Eastham (Town & Country Realty Corvallis Oregon) over 2 years ago

Todd ---- this normally kills a deal --- most buyers feel the same as your buyers.

                                                                               

Posted by Liz Loadholt- AgentOwned Realty- Covering SC over 2 years ago

Todd - I would expect behavior like this from a seller, but from their agent too, wow.

Posted by Michelle Gibson REALTOR® Wellington Florida Homes for Sale (Hansen Real Estate Group Inc. ) over 2 years ago

I've heard it said that sometimes the biggest obstacle to selling real estate is the agent.  You handled this better than most, but the other agent must be new or an idiot.  Get out of the way and let the house do the selling. People don't want to be sold, they want to buy and they can't do that if they can't let their guard down.  Good luck with your buyers.

Posted by Dan Tabit (Northstone Real Estate Inc.) over 2 years ago

We also had this happen - surprise, surprise the buyers wanted to leave within 5 minutes and didn't want to ever have anything to do with the house or to ever deal with the agent - and it was an awesome house! Argh. ~Rita

Posted by Kenna Real Estate over 2 years ago

Every time I think the market has matured, I hear another story like yours Todd...

Posted by Paul Henderson, Broker, Realtor® Tacoma,Gig Harbor,DuPont,HartstenePointe (RE/MAX Professionals & Four Seasons Inc.) over 2 years ago

Todd - first impression means a lot.  Your buyers left feeling creepy about the sellers AND...the home.  They won't want a 2nd showing.  I encourage my sellers to leave.  I don't want buyers feeling awkward if they want to look in a closet or under the kitchen sink.....buyers DON'T want to feel uncomfortable.   I just hate it when the MLS listing says "listing agent must accompany all buyers".... ughhhhh

Posted by Christine Bohn, Gainesville, FL Realtor® (RE/MAX Professionals) over 2 years ago

Hi Todd... Sounds like all that was missing was a big banner hanging from the roof that said "Cream Puff... Low Mileage!"

Posted by Steve Shatsky - Dallas Real Estate & Short Sale Specialist (214)213-0340 (Prudential Texas Properties) over 2 years ago

I can't believe an experienced agent would pull that crap!  Sellers and their agents need to let the rest of us do our jobs. 

Posted by Tom Boos (Sine & Monaghan Realtors, Real Living) over 2 years ago

Hi Todd...As a seller, I have never wanted to be there when others go through my home.  I do not want to hear what the potential buyer might do with the home (changes and stuff).  Interesting that an agent and the sellers would think otherwise.  Hope that you find a great home for them!  :-)

Posted by Sarah Eubanks ~ Preferred Oregon Loan Consultant & Notary Public (Hill Valley Financial Services) over 2 years ago

Todd, I can't believe someone who wants to sell their house would do that, and have their agent go along with it!  I've had cases where I've shown houses where a room or a garage would be off-limits. and hey, you just can't do that!

Posted by Gary Swanson (RE/MAX Ideal Brokers, Inc.) over 2 years ago

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