By Todd Clark (Broker/Sales Coach) 503-524-9494
Two days ago I thought I found the home
for my
clients, it was in their price range, it was the layout they were
looking for,
but they didn't get to see the home! I set up an
appointment to see a listing
that was new on the market, the listing said contact the agent. I told
them
what time we wanted to see the home and she said, "Great and good
luck!"
Now, when I arrived, I
certainly didn't expect to see the agent and the sellers
all there waiting for us. They wanted to give us a tour
of the home. OK, this
wasn't the largest of homes. In fact was it was a 3 bedroom 1300 sqft
home, how
much tour could we really get from the sellers?
My buyers felt they
weren't allowed to see the home, they kept getting asked
questions by the sellers and their agent. At one point, I
even pulled the
listing agent aside and said, "You and your sellers are blowing this
and
we are about to walk out." She gave me this puzzled look and continued
to
talk and talk and talk.
Five minutes later, you
know what happened. My buyers said they had seen enough
and were ready to go. When we got back to the car they
said, "That was the
most annoying showing I've ever been to! They wouldn't shut up and I
felt like
they were trying to hide something by leading us around to what they
thought we
wanted to see."
Not, five minutes after
we were gone, the listing agent was calling asking if
were going to put in an offer and I told her I would call
her back later that
afternoon. After I dropped my clients off, I went back to my home
office and I
called that agent! She said "What did they think?" I told her
"Of what? You, your sellers, or the house?" She said,
"What?" I said, "I told you when we were there to stop talking
and you and your sellers just continued to talk and lead my clients
around to
the point that they decided you were hiding something and decided the
home
wasn't for them. They knew what they were looking for and you and your
clients
wouldn't leave them alone!"
She then asked, "If I can
arrange another showing where no one is there,
would that help?" I said, "Maybe, but at this point I can
tell you
first impressions are lasting and you didn't have a good one!"
So, if you are
selling your home and you have buyers coming over to look at the house,
don't
be a pushy car salesman. Let the buyers get a feel for the
house, leave, let
them look at the house for them, not the way you see it. The buyers
will buy if
the home is right for them, no need to push them in to buying your
home, you
may actually be pushing them away.

Todd Clark - Broker / Sales Coach
Palazzo Realty Group
Phone: (503)524-9494
Fax: (503)622-8739






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©2009 Todd Clark - http://livingtigard.com/post/1345857/dear-mr-and-mrs-seller-and-your-agent-can-you-please-leave-so-i-can-sell-your-home-

Todd Clark and the Friendly Home Team
Knipe Realty
Todd@IFoundYourNewHome.com
Phone: (503)524-9494
Fax: (503)746-9573
I am a licensed Realtor who specializes in Washington County, Oregon and also work in both Clackamas and Multnomah Counties including the cities of Aloha, Beaverton, Canby, Clackamas, Gladstone, Gresham, Happy Valley, Hillsboro, Milwaukie, Oregon City, Sherwood and Tigard. All information contained in these posts are copyrighted and cannot be used without prior written approval authorization from the author me Todd Clark. If you are looking for an outstanding agent please give me a call I would love to help you with all your real estate needs.

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How frustrating to have that happen! I applaud you for being professional. Some people just don't get it and kill it for the rest of us. Good luck on your continued house hunting.
Todd,
I have been to similar showings, but worse, where the agent insisted that we not touch anything, which included opening closet doors. If the Buyer can not see it, then the Buyer will not buy it.
This is really frustrating. Professionalism needs to rule. I'd want to take my frustrations out, but wouldn't. Kudos for patience my friend.
Todd, this scenario has happened to me and it is frustrating. I think the most frustrating part for me though is not the sellers as they do not understand. But the agent who represents the seller ought to know better. No one wants to be lead around when looking for a home. People need space to look at things, discuss feelings and thoughts outloud and not feel pressured. Sadly it happens all to often.
Todd - At a minimum, agents should be advising their clients to leave whenever there is a showing. I bet this property will not sell anytime soon.
Todd,
I've had this happen, and it's just creepy. I tell my sellers to make sure the house is clean, the lights are on, and you are out of there!
Todd ---- this normally kills a deal --- most buyers feel the same as your buyers.

Todd - I would expect behavior like this from a seller, but from their agent too, wow.
I've heard it said that sometimes the biggest obstacle to selling real estate is the agent. You handled this better than most, but the other agent must be new or an idiot. Get out of the way and let the house do the selling. People don't want to be sold, they want to buy and they can't do that if they can't let their guard down. Good luck with your buyers.
We also had this happen - surprise, surprise the buyers wanted to leave within 5 minutes and didn't want to ever have anything to do with the house or to ever deal with the agent - and it was an awesome house! Argh. ~Rita
Every time I think the market has matured, I hear another story like yours Todd...
Todd - first impression means a lot. Your buyers left feeling creepy about the sellers AND...the home. They won't want a 2nd showing. I encourage my sellers to leave. I don't want buyers feeling awkward if they want to look in a closet or under the kitchen sink.....buyers DON'T want to feel uncomfortable. I just hate it when the MLS listing says "listing agent must accompany all buyers".... ughhhhh
Hi Todd... Sounds like all that was missing was a big banner hanging from the roof that said "Cream Puff... Low Mileage!"
I can't believe an experienced agent would pull that crap! Sellers and their agents need to let the rest of us do our jobs.
Hi Todd...As a seller, I have never wanted to be there when others go through my home. I do not want to hear what the potential buyer might do with the home (changes and stuff). Interesting that an agent and the sellers would think otherwise. Hope that you find a great home for them! :-)
Todd, I can't believe someone who wants to sell their house would do that, and have their agent go along with it! I've had cases where I've shown houses where a room or a garage would be off-limits. and hey, you just can't do that!