Today I needed a new drill, my 15 year old cordless finally died and went to drill heaven, it was time for me to get a new one. So, I drove to the closest store, the local Home Depot that is about 5 miles away. We thought prices might not be the best, but they are convenient and close to some other places we need to go.
So, we arrive, find the drill section and think we found the drill we want. But, when we go to look for it on the shelf below the display, it wasn’t anywhere to be found. After looking around for awhile for some help, I decided to walk up to the front and ask them to send someone over to the drill department. They said sure someone would be there in a couple minutes.
After about 5 minutes, I went back because help had not arrived. They said “Sorry, let me try again to get someone to help you” After another few minutes, I looked again and the girl at the front called again. After the 4th time, I started to walk back up with my family and she said “Sorry, that is all I can do!” that is when I said “Oh, that is alright, I understand that is all you can do, I also understand that I can take my business elsewhere” and I proceeded to walk out and drive an additional 10 miles to the Lowe’s. I paid a few dollars more for the drill, but I got help within a minute and without having to ask.
So, despite me writing how great Home Depot’s kids Birthday parties are, I will not be shopping at our local Home Depot again, because I now see how they feel about their customers. If I were the manager that I kept asking for help, I would have just left the customer service desk and helped me myself. But, I guess that was all she could do.
Todd Clark - Broker / Sales Coach
All Brokers Real Estate
Phone: (503)524-9494
Fax: (503)622-8739
Tigard Oregon Homes for Sale, Tigard OR homes for sale, homes for sale in zip code, 97223,97224, Tigard Oregon Realtor, Tigard OR Realtor, Tigard Oregon MLS Search, Tigard OR MLS Search, 1st time home buying expert, short sale expert, avoiding foreclosure in Tigard, helping families home, LivingBeaverton, Townhomes for sale, home for sale, house for sale, Bull Mountain North, Bull Mountain South, King City, Mountainview, Greenburg, Summer Lake Neighborhood, Summerfield neighborhood, Tigard neighborhood, Walnut Grove Neighborhood. Tigard Oregon Real Estate, Tigard OR real estate, Todd Clark, (503)524-9494, WWW.LivingTigard.com, www.IFoundYourNewHome.com, www.SavingyouFromForeclosure.com
©2010 Todd Clark - Originally posted at Sorry, that is all I can do... Well, then I guess, there is something I can do! I’m going somewhere else!







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